We designed SymplyWORKSPACE to be equally effective in office/studio and remote and on-set locations. Setup and operation is identical, with the exception of some remote and on-set location may not have Internet access. In these cases the following procedure will make operation seamless.


Here's the process summary:

  • Set your SymplyWORKSPACE's Public network IP address to a known, static IPv4 address
  • Set the client's Public network port's IP to an address in the same IPv4 range
  • Set the client's Metadata (sharing control) network port's IP to an address in the same IPv4 range as the default SymplyWORKSPACE metadata range (172.16.179.13-20)

 

NOTE: Only use this procedure if you do not have Internet access for the SymplyWORKSPACE, otherwise you can just use the standard installation procedure.


Instructions for both macOS and Windows can be found below.


TABLE OF CONTENTS


SymplyWORKSPACE


  • Configure the Public network
  • Open the SymplyWORKSPACE ASSISTANT URL at: http://symplyworkspace-1.local:8088
  • Open the Change Network Settings option from the 'hamburger' menu in the top-left
  • Configure the network options as follows:
    • IP Address set a valid IPv4 address (e.g. 192.168.5.1)
    • Subnet Mask 255.255.255.0
    • Gateway leave blank
    • DNS leave blank


macOS


Configure the Public network

In System Preferences, select the network port connected to your router and/or switch/SymplyWORKSPACE and configure as appropriate for your network:

  • IP Address set a valid IPv4 address (e.g. 192.168.5.5)
  • Subnet Mask 255.255.255.0
  • Router leave blank
  • DNS Server leave blank

 

For example: 

  • SymplyWORKSPACE Public Port: 192.168.5.1
  •  Mac Public Port: 192.168.5.5

Mac Public NIC for Off Prem use


Configure the Metadata (sharing control) network

In System Preferences, select the network port connected to your unmanaged Ethernet switch and configure as:

  • IP Address 172.16.179.[13-20]
    • example: 172.16.179.13
  • Subnet Mask 255.255.255.0
  • Router leave blank
  • DNS Server leave blank

 

Mac metadata NIC Off Prem use



Windows


Configure the Public network

In Network Connections, select the network port connected to your router and/or switch and configure as:

  • IP Address set to a valid IPv4 address (e.g. 192.168.5.5)
  • Subnet Mask 255.255.255.0
  • Default Gateway leave blank
  • Preferred DNS server leave blank

For example: 

  • SymplyWORKSPACE Public Port: 192.168.5.1
  • Windows Public Port: 192.168.5.5


Windows Public NIC for Off Prem use

 

Configure the Metadata (sharing control) network

In Network Connections, select the network port connected to your unmanaged Ethernet switch and configure as:

  •  IP Address 172.16.179.[13-20]
    • example: 172.16.179.13
  • Subnet Mask to 255.255.255.0
  • Default Gateway leave blank
  • Preferred DNS server leave blank

 Windows metadata NIC Off Prem use

 

If you have any questions please submit a [support ticket]