FAQ - General

What can I expect uptime to be like?
SymplyNEBULA offers 11 9’s durability and 99.99% availability. Have a question? Contact us!
Tue, 1 Feb, 2022 at 9:09 PM
Is SymplyNEBULA fit for business critical operations?
Yes. SymplyNEBULA offers the highest level of performance, making it not only suitable for business-critical operations, but also a likely improvement to an...
Tue, 1 Feb, 2022 at 9:10 PM
Does SymplyNEBULA meet SOC 2 compliance?
SymplyNEBULA is currently SOC 2 Type I compliant and in the process of obtaining SOC 2 Type II and HIPAA certification.  Have a question? Contact us!
Fri, 17 Sep, 2021 at 3:42 PM
How secure is my data? Why should I trust SymplyNEBULA with my data?
SymplyNEBULA ensures your data is extremely secure. Customers have the ability to choose the amount of redundancy across data centers and replication locati...
Fri, 17 Sep, 2021 at 3:44 PM
Where does SymplyNEBULA store my data?
SymplyNEBULA allows customers to choose where their data is stored, with a global network of eight data centres including the US, UK, Japan and Australia, w...
Tue, 1 Feb, 2022 at 9:39 PM
What is the SymplyNEBULA pricing model?
Capacity in SymplyNEBULA is charged on an extremely easy to understand and predictable cost per TB per month with no additional charges for ingress, egress ...
Tue, 1 Feb, 2022 at 9:36 PM